Buffalo Small Animal Hospital

My dog bear had a surgery to get neutered. I purchased a doggie health insurance plan for only 60 dollars a month. It covered the whole procedure. Only had to pay for anesthesia. The staff were absolutely phenomenal. So upbeat and caring. Made me and my girlfriend extremely comfortable leaving him in there hands. He is making his recovery as we speak and is his normal crazy self. Thank you Buffalo Small Animal Hospital I wouldn’t take my dog anywhere else.

I called because my dog was ill and I had the appointment the same day. Upon our arrival the receptionist was excellent and polite which was wonderful. We also were greeted in the lounge lobby by the tech assistant with a smile and she was very concerned about our fur baby and she really cared. After speaking to the tech the doctor greeted us with a smile and was very pleasant to all of us as well. The doctor addressed our concerns very well. We thank the entire staff for showing love towards our fur baby Miss Hunnie. I would give 10 Stars if I could. The lobby and room were so clean and it smelled so good. I would definitely recommend this clinic because they care about our fur babies. Also our fur baby is doing well today and we thank you from our heart. It should be noted that they didn’t break us financially and that was a PLUS.

Been coming here for years. My young lil tuxedo cat, Boots, comes in for routine shots & exams. They were super with her especially on her 1st visit when I’d adopted her as a stray. She needed a more thorough exam : blood work & more to make sure she was in good health. They were all so supportive about my “new addition” to the Family. She checked out great & continues to thrive. Over the years, they were excellent with my older cat, Sunnie ( the big fluffy mainecoon), too. He became diabetic in his senior years, & was on insulin, under their care. All the vets were excellent & took the time needed to explain his blood work to me, our next course of action & all the rest. The office staff has always been kind & friendly. So important, especially when a pet parent is concerned about their fur baby’s health. Rebecca, the office manager, is a gem ! So caring & helpful. She was especially compassionate when the time came for me to bring Sunnie in to be put down when he was almost 15. I’ll never forget it. They were all wonderful & made a huge difference for the better. New location is convenient and very nice. Thank you, Buffalo Small Animal Hospital ! Grateful for you! Liz

They are the most affordable in Buffalo and have treated my kitty Eleanor since she was a kitten; she is 7 now. They always give her lots of love and the staff is so gentle and kind to her as if it was their own pet, and we had a great experience yesterday. Everyone is friendly and they answer all your questions and concerns as needed, and they don't shame you. My only upset is that my appointment was at 4:20 and I didn't get pulled back until 4:55, but it was busy. Maybe short staffed, but Eleanor was given great treatment and we weren't rushed around at all, so that made up for the wait. I really love this vet office!!

Been going here for a year since I adopted my 2 kitties. They always appeared rushed and annoyed at my questions. Nothing bizarre but no good vibes here. Leaving a 1 star review because during my last check up they diagnosed my cat with a tooth absorption condition, affirmatively saying that I’d need to get him a dental + at least 2 teeth extracted at the cost of $1000+. They said I should get this done ASAP. I asked if he seems to be eating and behaving fine is it still urgent. They said wait a couple months if I want but urged me to be considerate of his pain. I price checked a couple of animal hospitals and finally found VCA, went there for a wellness checkup, and was told that at the VERY MOST my cat has mild inflammation on his teeth but really nothing to worry about. I can’t say if the vets at Buffalo small animal hospital were just incompetent or intentionally scamming. Either way, I am extremely disappointed as I was told to perform a pricey procedure on my cat with a false diagnosis, worrying about his pain and almost gave him pain killers for no reason. in combination with their poor service in the past, I can’t justify a rating above one star.